Maximize Your Impact At Service Desk & Service Management World 2025
Service Desk & Service Management World 2025, taking place on December 2 at Handelsblatt in Düsseldorf, Germany, brings together IT service leaders focused on improving operational efficiency, user experience, and support delivery. This one-day forum is designed for decision-makers driving enterprise service management transformations across industries.
The event attracts CIOs, Heads of IT Operations, Support Center Directors, and Enterprise Architects evaluating new technologies, vendor relationships, and workflow optimization strategies. These attendees are actively shaping workforce automation, investing in omnichannel support platforms, and redefining service delivery models. Business development teams will find a high concentration of qualified leads who manage enterprise-level technology budgets, oversee critical infrastructure investments, or lead digital service initiatives.
With access to Vendelux’s enriched attendee list, teams can identify which decision-makers are attending, understand their role and focus areas, and tailor discussions to match their organization’s service management roadmap. Engaging this audience before the event significantly increases the chances of securing meetings and forging lasting strategic relationships.
How Sales, Marketing And Revops Teams Can Use This Attendee List
The enriched conference attendee list offers a direct path to qualified prospects who influence or own purchasing decisions in IT operations, support, and enterprise service management. Sales teams can use the data to distinguish between enterprise IT leaders, mid-market infrastructure directors, and transformation consultants—each with different requirements and solution priorities. Marketing leads can segment contacts by role, company size, or service approach to better align messaging and campaign timing.
Outreach personalized to technology stack, automation maturity, or current tooling gaps resonates more clearly and increases conversion potential. Start conversations before December and align messaging around key service pain points such as incident response time, user experience ratings, and ITSM integration complexity. By securing meetings early with budget owners, you reduce competitive noise on-site and position your offering in front of stakeholders evaluating vendors.
After the event, teams can revisit connections with tailored recommendations, case studies, and solution overviews informed by in-person discussions. Having a verified attendee data source lets marketing and sales turn short conversations into viable pipeline opportunities.
Timing Is Everything
Service Desk & Service Management World 2025 will take place on December 2, 2025. With just a single day of programming and a focused agenda, outreach must begin weeks in advance to book meaningful meetings onsite.
Using Vendelux’s enriched contact database in the months leading up to the event enables sales and marketing teams to filter for IT ownership, connect with the right profiles early, and align messaging with organization-specific pain points. The earlier your team begins targeting attendees, the more competitive advantage you gain in securing booked meetings with decision-makers shaping their 2026 strategies.
What’s Included In The Service Desk & Service Management World 2025 Attendee List?
Vendelux provides visibility into IT executives expected to attend Service Desk & Service Management World 2025 through organizer-provided data enriched with predictive insights. Clients can upload their list of target accounts to identify matches within the attendee set.
The enriched list contains first and last name, job title, company name, company website, location including city, state, and country, LinkedIn profile, verified email addresses, and phone numbers when available.
Where Is Service Desk & Service Management World 2025?
The event will be held at Handelsblatt in Düsseldorf, Nordrhein-Westfalen, Germany.
When Is Service Desk & Service Management World 2025?
Service Desk & Service Management World 2025 is scheduled for December 2, 2025.
What Type Of Event Is Service Desk & Service Management World 2025?
This is a one-day industry event focused on IT service and support management, infrastructure modernization, and digital workflow. Attendees will gain access to executive presentations, solution showcases, and topical panels geared toward transformation and performance improvement in service delivery.
How Many People Attend Service Desk & Service Management World 2025?
The event is expected to welcome over 500 attendees including Heads of Service Management, IT Operations Executives, Support Leads, and platform partners from across Europe. The audience includes senior decision-makers from sectors such as enterprise technology, financial services, telecom, manufacturing, and healthcare.
