Maximize Your Impact at ICMI Contact Center Expo Orlando 2025
ICMI Contact Center Expo Orlando 2025 is scheduled for October 27, 2025, at the Loews Royal Pacific Resort at Universal Orlando in Orlando, Florida. This event is a recognized annual gathering for customer management leaders, featuring operations executives, contact center directors, technology buyers, and service delivery strategists from across North America and beyond.
Attendees are there to evaluate technologies, align service strategies with business outcomes, and forge partnerships that drive contact center innovation. Decision-makers from sectors like finance, healthcare, travel, telecom, and retail participate not just as passive observers but as active evaluators of solutions for omnichannel engagement, workforce optimization, AI integration, and customer satisfaction tracking.
Engaging early using Vendelux’s enriched attendee list means knowing who will be there and understanding their organization’s current challenges and goals. Many attendees arrive with intentions to source vendors, allocate quarterly budgets, form implementation timelines, or benchmark practices against others in the field. Getting on their calendars before the event happens is how serious partnerships take shape.
How Sales, Marketing and RevOps Teams Can Use This Attendee List
This event attracts professionals responsible for contact center operations, digital transformation, customer journey design, and system evaluation. The enriched attendee list gives sales, marketing, and RevOps teams the visibility needed to prioritize engagements and personalize outreach.
Teams can segment attendees by industry, company size, or decision-making scope, helping align value propositions with their operational priorities. The data supports connecting with operations executives focused on workforce management or tech stack consolidation, while also reaching finance leaders planning investments in automation, analytics, or self-service tools.
Outreach can be aligned with their pain points—reducing customer churn, improving first-call resolution, or increasing agent efficiency. Booking early meetings with budget owners helps bypass event-day bottlenecks and positions your team to have informed conversations backed by relevant data.
Post-event, the enriched contact information helps turn new connections into strategic partnerships. Whether through customized follow-up sequences or event-specific content offers, the attendee data allows for high-conversion touchpoints well beyond the expo floor.
Timing Is Everything
ICMI Contact Center Expo Orlando 2025 takes place on October 27, 2025. Early engagement is key, especially as many teams make final technology evaluations and service decisions in Q4.
With Vendelux, your team can start outreach more than five months in advance. Use the attendee list to prioritize outreach by role, company, or service need, and request meetings before calendars are fully booked. Align your pre-show strategy with attendee profiles to ensure outbound messaging and campaign content reflect the event’s high-impact themes.
Getting in front of qualified conference attendees this early gives you a strategic advantage on-site and increases the likelihood of deeper, pipeline-producing conversations both during and after the event.
What’s Included in the ICMI Contact Center Expo Orlando 2025 Attendee List?
Vendelux provides visibility into the executives expected to attend ICMI Contact Center Expo Orlando 2025 through a combination of organizer-supplied data and predictive insights. Clients can upload a list of target accounts to surface attendee matches in real time.
The enriched list includes first and last name, job title, company name, company website, location by city, state, and country, LinkedIn profile, verified email addresses, and phone numbers when available.
Where Is ICMI Contact Center Expo Orlando 2025?
ICMI Contact Center Expo Orlando 2025 will be hosted at Loews Royal Pacific Resort at Universal Orlando in Orlando, Florida, United States.
When Is ICMI Contact Center Expo Orlando 2025?
The event will take place on October 27, 2025.
What Type of Event Is ICMI Contact Center Expo Orlando 2025?
ICMI Contact Center Expo is a premier industry conference focused on contact center operations, customer experience, and service management. The event includes executive keynotes, hands-on workshops, breakout sessions, and networking activities designed to address the challenges and tools defining the future of customer contact strategy.
How Many People Attend ICMI Contact Center Expo Orlando 2025?
The expo is expected to host more than 1,200 attendees from multiple countries. The audience includes senior decision-makers such as contact center directors, VPs of customer experience, IT leaders managing digital infrastructure, and team leads responsible for service delivery and operations.
