Maximize Your Impact at HDAA Conference 2025
HDAA Conference 2025, taking place on October 27 at the Embassy Suites by Hilton Nashville Downtown, brings together IT service and support managers, enterprise operations leaders, and customer experience executives focused on optimizing service delivery in a fast-changing tech environment. The conference is a strategic touchpoint for professionals making decisions about service desk tools, budget allocations for digital transformation projects, and vendor relationships focused on boosting service performance and user satisfaction.
Attendees come from a mix of mid-market and enterprise organizations and hold roles with significant influence over process shifts, product evaluations, and support operations strategies. Vendor teams often use HDAA to identify technology gaps in enterprise support workflows and pitch solutions that streamline ticket handling, analytics, and incident response.
With the enriched attendee list from Vendelux, your team can identify which decision-makers will be on-site, understand their organizational priorities, and strengthen early outreach with contextually relevant messages. Getting in front of this audience ahead of time is key—many budget conversations and strategic evaluations happen before the first session starts.
How Sales, Marketing and Revops Teams Can Use This Attendee List
Teams targeting IT service leaders, service desk professionals, and enterprise customer experience execs can use attendee data from HDAA Conference 2025 to generate precise, well-informed outreach. By segmenting the enriched attendee list by title, company type, and technology stack, your marketing team can align messaging to reflect real challenges in end-user support and service optimization.
Sales teams can identify the people with budget authority for support platforms, automation tools, and cloud infrastructure initiatives. Reach out to these contacts early to get meetings on the books before conference schedules firm up. For RevOps teams, the data can uncover patterns in intent and highlight accounts that are actively reassessing support operations, allowing for timing-specific campaign triggers.
After the event, use personalized insights from your time onsite to validate pipeline potential and tailor follow-up based on session attendance, product interest, or direct conversations. With the enriched conference attendee list, your approach becomes sharper, more timely, and built around business cases that resonate with service delivery leaders.
Timing Is Everything
HDAA Conference 2025 is scheduled for October 27, 2025. With the event just five months away, now is the time for marketing and sales teams to launch pre-event outreach. Calendar slots with directors and heads of support operations begin to fill quickly by late summer, especially as many teams finalize Q4 initiatives.
By leveraging Vendelux’s platform, you can align your go-to-market efforts with the attendee list well before the event. Early visibility into who is attending allows teams to plan campaigns, personalize messaging, and land meetings with prospects who are likely to make purchasing decisions before year-end.
What’s Included in the HDAA Conference 2025 Attendee List?
Vendelux provides visibility into attendees expected at HDAA Conference 2025 using a combination of organizer-supplied data and predictive insights. Companies can upload their list of target accounts to identify matches in the attendee database ahead of the event.
The enriched attendee list includes first and last names, job titles, company names, company websites, city, state, country, LinkedIn profiles, verified email addresses, and phone numbers when available.
Where Is HDAA Conference 2025?
The event will be held at Embassy Suites by Hilton Nashville Downtown in Nashville, Tennessee, United States.
When Is HDAA Conference 2025?
HDAA Conference 2025 is scheduled for October 27, 2025.
What Type of Event Is HDAA Conference 2025?
HDAA Conference 2025 is a one-day, in-person event focused on service management, support center operations, and IT service technologies. It features keynotes, educational sessions, interactive panels, and networking opportunities centered on improving service desk performance and elevating customer satisfaction within enterprise environments.
How Many People Attend HDAA Conference 2025?
The event typically draws around 200 to 300 attendees, including service management professionals, IT leaders, and customer experience strategists. The majority come from the United States and hold senior-level or leadership roles in service delivery teams.
