Maximize Your Impact at GOVCC Customer Contact Week 2025
GOVCC Customer Contact Week 2025 is set to take place on October 28 at the Hyatt Centric in Melbourne, Victoria, Australia. This annual event draws senior leaders focused on delivering impactful experiences across customer service, contact center operations, digital transformation, and CX strategy. It is a critical moment for enterprise buyers and public sector decision-makers to explore new technologies, refine supplier partnerships, and commit budgets ahead of the next fiscal cycle.
Attendees often include heads of customer experience, technology directors, operations leaders, and departmental decision-makers from both the private and government sectors across Australia and APAC. These are professionals involved in high-level evaluations of automation platforms, workforce solutions, citizen engagement tools, and omnichannel contact center architectures. Early engagement is key, as many teams arrive in Melbourne with shortlist vendors already in mind.
With Vendelux’s enriched attendee list, you’ll gain insight into who is expected to attend and what their strategic priorities are. This enables teams to plan meaningful outreach that aligns with current needs and differentiates offerings before the show floor opens.
How Sales, Marketing and Revops Teams Can Use This Attendee List
Teams serving the contact center, CX, digital operations, and public services space can use the enriched conference attendee list to turn GOVCC Customer Contact Week 2025 into a high-value pipeline driver. Start by identifying senior attendees whose roles map to buying authority or solution implementation. Sales can segment accounts by public vs. private sector, while marketing can craft targeted messaging tied to pain points like call deflection, agent retention, or real-time analytics.
Use the attendee data to personalize early outreach by linking capabilities to each attendee’s area—whether it’s budget planning, citizen experience innovation, or system integration. Book in-person conversations with executives operating large-scale service infrastructures before they commit to other appointments. On-site meetings become more productive when backed by prior email threads and custom touchpoints. After the event, follow up with hyper-relevant content tied to the sessions they attended or the technologies they showed interest in. This approach turns on-site rapport into lasting business development momentum.
Timing Is Everything
GOVCC Customer Contact Week 2025 takes place on October 28, 2025. With the event now five months away, now is a valuable window to begin outreach while calendars are open and budgets unallocated. Vendelux enables your team to identify key decision-makers early and initiate contact well before other vendors are even aware of who’s attending.
Start sourcing meetings and qualifying interest from buyers while they’re still researching solutions. Align your outreach cadence with the enriched attendee list to ensure each touchpoint feels timely and connected to the broader business conversations expected in Melbourne.
What’s Included in the GOVCC Customer Contact Week 2025 Attendee List?
Vendelux provides visibility into executives expected to attend GOVCC Customer Contact Week 2025 through a combination of organizer-provided data and predictive insights. Clients can upload a list of target accounts to identify matches within the attendee list.
The enriched list contains: first and last name, job title, company name, company website, location (city, state, country), LinkedIn profile, verified email address, and phone number when available.
Where Is GOVCC Customer Contact Week 2025?
The event will be held at the Hyatt Centric in Melbourne, Victoria, Australia.
When Is GOVCC Customer Contact Week 2025?
GOVCC Customer Contact Week 2025 is scheduled for October 28, 2025.
What Type of Event Is GOVCC Customer Contact Week 2025?
GOVCC Customer Contact Week is an executive-level conference focused on customer experience, contact centers, and digital engagement across government and commercial industries. The day features strategic panels, vendor presentations, and peer networking designed to facilitate decision-making in service innovation.
How Many People Attend GOVCC Customer Contact Week 2025?
The event is expected to host between 300 to 500 senior professionals, with attendees coming from across Australia and the broader APAC region. Participants largely hold director-level and above roles across technology, operations, citizen/customer experience, and procurement.
