Maximize Your Impact at Customer Service & Experience West 2026
Customer Service & Experience West 2026 is a key event for business leaders shaping how customer-facing operations drive long-term value. Hosted in San Diego from April 21–22, this event focuses on measurable outcomes in customer satisfaction, retention, and digitized service operations. Senior executives from enterprise and mid-market companies across retail, healthcare, financial services, telecom, travel, and technology sectors gather here to evaluate tools that enhance seamless, data-backed service delivery.
Leaders attending are making real-time decisions on CX technology investments, outsourced support models, AI integrations, and customer journey strategies. Attendees typically include VPs and Directors of CX, Customer Service, Digital Operations, and Contact Center Management. With increasing budget ownership shifting toward these roles, vendors and partners who engage early stand to build direct relationships with solution buyers responsible for execution and cross-functional adoption.
Vendelux’s enriched attendee list allows teams to pre-qualify prospects, prioritize high-value targets, and align outreach based on account relevance and attendee focus. This is a conversion-ready audience with concrete KPIs and buying intent—not just insight seekers.
How Sales, Marketing and RevOps Teams Can Use This Attendee List
The teams attending Customer Service & Experience West 2026 are action-oriented and measured by performance. Whether you offer workforce management systems, AI agents, omnichannel platforms, operational analytics, or back-office automation, the enriched Vendelux attendee list gives your team the edge to reach the right individuals before, during, and after the event.
Segment contacts based on job title, regional location, and industry subcategory. Use that segmentation to refine messaging for Director-level buyers versus senior CX strategists. For example, tailor pre-event outreach to highlight case examples aligned with each role’s focus—ticket deflection for customer service leaders, NPS improvement for CX strategists, or cost-to-serve metrics for operations leaders.
With access to verified email and contact channels, you can book time with budget owners and key stakeholders before their agendas fill up. Show up informed at San Diego with context-driven meetings that tie into the event’s biggest themes. As a follow-up strategy, use enriched data and interaction context to continue conversations based on real business needs, increasing the likelihood of long-term partnership discussions.
Whether your goal is pipeline creation or accelerating late-stage deals, enriched attendee data helps your team learn how to get more meetings and connect with conference attendees who are actively planning solution changes.
Timing Is Everything
Customer Service & Experience West 2026 takes place April 21–22, 2026. Approximately 11 months remain until the event, which offers sales, marketing, and RevOps leaders ample time to build meaningful pre-show relationships.
The strongest ROI at events like this comes from early engagement. Use Vendelux to identify relevant contacts at your target accounts, personalize message strategies for those specific roles, and secure time on the calendar before competitors make their move.
By aligning your team’s campaign calendar with real attendee profiles, you’ll move from passive attendance to high-impact engagement with prospects who already match your ICP.
What’s Included in the Customer Service & Experience West 2026 Attendee List?
Vendelux provides actionable visibility into the executives expected to attend Customer Service & Experience West 2026 through a combination of direct organizer-provided data and predictive modeling based on company sector, past attendance, and buying signals. Clients can upload a list of strategic accounts to find near real-time attendee matches and identify new leads within their target verticals.
The enriched attendee list includes full name, job title, company name, company website, city, state, country, LinkedIn URL, verified email addresses, and phone numbers when available. These contacts are formatted specifically for sales engagement platforms or ABM orchestration tools.
Where Is Customer Service & Experience West 2026?
The event will be held in San Diego, California, United States. Specific venue details will be announced closer to the event date.
When Is Customer Service & Experience West 2026?
Customer Service & Experience West 2026 is scheduled for April 21–22, 2026.
What Type of Event Is Customer Service & Experience West 2026?
Customer Service & Experience West 2026 is a two-day business conference focused on innovation, strategic execution, and technology in customer service and experience functions. The event features keynotes from enterprise leaders, case study-driven panels, networking opportunities, workshops, and solution showcases across CX management, call center optimization, AI deployment, and customer feedback techniques.
How Many People Attend Customer Service & Experience West 2026?
Customer Service & Experience West 2026 is expected to attract approximately 300 to 500 attendees, primarily from the United States and other regions with advanced customer service operations. The audience includes VP and Director-level professionals tasked with CX, contact center strategy, support automation, and service metrics governance.
