Maximize Your Impact at Customer Contact Week Winter 2026
Customer Contact Week Winter 2026, taking place January 21–23 in Orlando, brings together senior leaders in customer experience, contact center operations, and customer-centric transformation across industries. This event is an important opportunity for enterprise teams to engage with high-level decision-makers who are actively shaping their CX strategies and tech ecosystems for the year ahead.
Attendees include VPs, Directors, and Heads of Customer Experience, Customer Service, Operations, and Digital Transformation from some of the largest service-focused companies in North America. Many come to evaluate new service and support technologies, finalize budget decisions in Q1, and initiate partnerships that directly impact 2026 performance goals. With Vendelux’s enriched attendee list, revenue teams can uncover not just who’s attending, but which functional and buying group roles are tied to critical decisions in customer engagement evolution.
Engaging early gives your team the advantage of influencing vendor shortlists before the event begins. Whether you’re offering AI-enabled insights, workforce optimization, or CRM and omnichannel solutions, CCW Winter is a place where active projects take shape—and being visible to the right executives early can make a significant difference.
How Sales, Marketing and Revops Teams Can Use This Attendee List
The enriched attendee list for Customer Contact Week Winter 2026 supports revenue teams looking to connect with CX leaders ahead of budget finalization. Sales teams can use attendee data to prioritize accounts by company size, tech maturity, and industry, pinpointing where customer-focused investments are likely.
Marketing can customize campaign messaging based on role-specific responsibilities, from heads of support operations to digital experience directors. Use the job title and company background to reflect attendee priorities—whether that’s scaling self-service tools, increasing CSAT scores, or replatforming CRM systems.
Book pre-event meetings with true budget influencers, and use the enriched conference attendee list to reach out via verified email or LinkedIn. On-site, turn introductions into working sessions by aligning your value proposition with the challenges buyers bring to Orlando. You’ll have the context to follow up post-event with insights that mirror their goals, increasing the chance of continued engagement.
If you’re focused on how to get more meetings and longer-term relationships out of conference attendees, this enriched list enables strategic, well-timed outreach that makes follow-ups more effective.
Timing Is Everything
Customer Contact Week Winter 2026 runs from January 21 to January 23. With the event taking place early in Q1, it’s one of the most time-sensitive opportunities to influence in-year CX initiatives and spend allocations. Engaging with attendees well before they arrive in Orlando ensures your solution is considered as they finalize roadmaps and tech reviews.
Use the upcoming months to identify top prospects through the attendee list, initiate warm conversations, and align outreach with each company’s customer strategy timeline. Vendelux gives your team the ability to build engagement over time and drive value-based meetings that already have momentum by the time the event begins.
What’s Included in the Customer Contact Week Winter 2026 Attendee List?
Vendelux provides visibility into executives expected to attend Customer Contact Week Winter 2026 through a combination of organizer-sourced data and predictive intelligence. Clients can upload a list of their strategic accounts and quickly identify attendee matches.
The enriched attendee list includes full names, job titles, company names, company websites, attendee locations across city, state, and country, LinkedIn URLs, verified email addresses, and phone numbers when available. This level of detail equips teams with all they need to reach out with relevance before, during, and after the event.
Where Is Customer Contact Week Winter 2026?
The event will be held at JW Marriott Bonnett Creek in Orlando, Florida, United States.
When Is Customer Contact Week Winter 2026?
Customer Contact Week Winter 2026 is scheduled for January 21 through January 23.
What Type of Event Is Customer Contact Week Winter 2026?
Customer Contact Week Winter 2026 is a B2B executive-level gathering focused on the customer experience sector. Attendees gather for expert-led keynotes, interactive panels, solution demonstrations, and peer networking opportunities. The event is designed around the evolving expectations in digital service, automation, and customer loyalty.
How Many People Attend Customer Contact Week Winter 2026?
The event is expected to draw approximately 600 to 800 attendees. Most come from across the United States, with a mix of Fortune 500 enterprises, fast-scaling organizations, and technology providers. Senior-level professionals make up the majority of participants, with titles spanning VPs to C-level leaders in customer experience, service delivery, and operations.
